Shipping & Returns

 

Customer Service

 

Contact Us

We ask that you please use our contact form to get in touch with us. If you wish, you can provide your phone number in the contact form and we will get back to you as soon as possible.

Shipping & Delivery

All orders shipped inside the United States include free First Class shipping via United States Postal Service. Orders received before 1pm will ship the same business day. All other orders will ship the next business day. We have found that most first class orders will arrive within 5 business days to any U.S. location. We offer USPS Priority mail shipping when you need the order quicker.  Priority mail arrives at any U.S. location in 2-3 days. This shipping time does not include the day the order was placed.  Orders placed over the weekend are shipped out on Monday.  An order placed on a Tuesday should arrive in time for a Saturday wedding. We no longer offer overnight shipping due to the high cost, which runs as high as $50 for the shipping charges with Fedex and U.P.S.

Privacy & Security

We take very seriously the privacy interests of our customers. Our privacy policy is very straightforward:

We will never, under any circumstances, share your personal details (including your e-mail address) with any third party, unless required by law to do so. We use your personal information only to fill orders or to provide follow-up information about our own related products.

Returns & Replacements

100% Satisfaction Guarantee

If, for any reason, you are not satisfied with your order, simply return it to us within 30 days for a full refund of the purchase price, – no questions asked. Return shipping cost is not refundable.

Ordering

We encourage our customers to use this website for ordering, as we use the industry standard SSL encryption to keep your information secure. If you have any questions, you can contact us via our contact form

Payment, Pricing & Promotions

We accept Visa, MasterCard, Amercian Express, and Discover. We also accept Paypal.

Viewing Orders

If you create an account with us then you will be able to view your order history by logging into your account.  Once logged in you will be able to track the process of your order, and click on a tracking number to get an estimated time of arrival.